Evaluation of the Burnout Syndrome of Workers of Industrial Processes and Its Operative Yielding in an Electronic Industry of Tijuana, Baja California, Mexico

Abstract

In this investigation was made an analysis of the presence of the Burnout Syndrome (BS) in workers of manufacturing activities of an electronic industry installed in the Tijuana city, where was presented an increase of persons that make its functions in the industrial processes of this industrial company evaluated, to the medical visits, both inside of the industrial company evaluated, where this scientific study was made, and outside with medical visits to public health institutions in the city of Tijuana. This was, due to work exhaustion, generating poor work performance and thus the generation of errors and defective products, and actions of rework, originating economic expenses not contemplated and therefore economic losses. To improve this situation was made active breaks with periods of 10 minutes with motivational pop music, two times a day, by each four hours in periods of work activities of 12 hours, by four days a week. This action reduced the visits to medical places of the industrial company evaluated, and with this were increased the productivity and quality levels and improved the health of workers of the manufacturing areas. This investigation was made in 2023.