Analysis Of Operational Staff In The Electronics Industry Of Tijuana Who Suffer From Post Traumatic Stress Disorder And Their Operational Performance
DOI:
https://doi.org/10.5281/zenodo.24144331Keywords:
Post-Traumatic Stress Disorder, electronics industry, low operational level, low productivity and quality, economic lossesAbstract
A study was conducted to evaluate the actions of operational staff at an electronics industry in Tijuana who suffer from Post-Traumatic Stress Disorder (PTSD), and to relate this health symptom to their operational performance. 100 people who had PTSD were analyzed from this industrial company, out of a total of 1,500 employees, and the periods of occurrence for each case of each worker were determined, in order to provide medical and psychological support either within the company's medical area or externally at health institutions, especially at clinics of the Mexican Social Security Institute. This scientific study was carried out because operational staff in manufacturing areas with extensive work experience and at least a technical level of knowledge or university students were showing decreased operational performance, which led to mistakes and failures, resulting in lower productivity and quality, as well as economic losses for this electronics industry. The research was conducted in 2025.
